Job Description: Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Job Responsibilities: Taking calls and dealing with Discovery queries; Dealing with queries from franchises, brokers & the public; Dealing with all queries through to resolution; Policy changes to the product; Admin functions; Dealing with all queries related to Chronics and HIV Job Requirements: Self- motivated and pro-active; Very organized, positive, and service orientated; Team player; Assertiveness and can easily adapt to change; Able to prioritize and work under pressure; Professional at all times; Attention to detail;
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