Job Description: To manage transactional processing & FICA-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes and in accordance with Client Operations Strategy. Job Responsibilities: Maintain a departmental set of management & record keeping standards ensuring compliance with relevant requirements, conditions, and standards. Minimise losses and reduce overall cost of client operations by maintaining high work standards and vigilant risk management. Testing for record keeping retrieval to be conducted on a bi-annual basis to ensure that the retrieval timelines can be adhered to if the FIC requested MLC information, records, or transaction information Improve client relationships through focused NCIB client strategy. Ensure effective processing of FICA and all client data related capturing and records maintained Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels & quality of service delivery as experienced by stakeholders contributing to customer retention. Job Requirements: CAMS (Certified Anti- money Laundering specialist), CFE (certified Fraud examiner) , Member of CISA (compliance institute of South Africa) Diploma or Degree or Certificate in Compliance, AML Advanced Diplomas/National 1st Degrees Matric / Grade 12 / National Senior Certificate