Job Description: The role will be based in Pretoria and report to the Business Analyst. The objective of the role is to ensure that targeted business benefits to be derived from the mobile solution are achieved. Job Responsibilities: Provide feedback to all internal customers regarding systems. Assist in managing the communication process for changes; enhancements to the systems used with the third party. Liaise with the third-party administrator to ensure that issues are resolved timeously. Liaise in communications between Advance Mobility (third party) and relative principals as well other service providers. Ensure that all relevant documentation is filled and updated accordingly. This would include report briefs to internal customers. Job Requirements: Minimum of 2-3 years’ relevant experience. Computer literacy (MS Office and especially proficiency in Excel). Minimum of a relevant Degree (3 years) coupled with demonstrated computer literacy and technical knowledge/understanding of IT and systems. An understanding of multiple key performance indicators, inter-relationship and bottom-line sensitivity.