Job Description: Delivering exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions. Job Responsibilities: Analysing the request from the intermediary and providing a quotation to secure the business (conversion). Assist with profiling the client with the best suitable product and underwriting criteria; Assisting to resolve all insurance queries within required timeframe and compliance requirements. New business issuance. Initiating out dials to intermediaries to discuss quotations and / or convert policies. Adhering to underwriting criteria and regional requirements. Managing client expectation on expected turnaround times for submitted requests; Job Requirements: 60 FAIS credits - Commercial lines Matric / Grade 12 Minimum of 3 years’ experience in Short Term Insurance - Commercial Lines A relevant insurance related qualification (e.g., NQF level 4) would be advantageous Proven work experience in commercial underwriting within the short-term insurance industry Preferable work experience in agriculture would be advantageous