Job Description: Monitors business to ensure that they efficiently and effectively provide the needed services while staying within budgetary limits. Job Responsibilities: Prepares work schedules and assigns specific duties. Reviews financial statements, sales, activity reports and other performance data to measure productivity and goal achievement. Determines areas needing cost reduction and program improvement. Establishes and implements departmental policies, goals, objectives, procedures and may confer with board members, organisation officials and staff members as necessary. Determine staffing requirements and oversees the human resources processes. Job Requirements: Degree with 6 to 8 years related experience. Execute the required corporate governance and risk management Budgets and expense controls/reporting Manages Operations procedures and processes including SLA's Monitoring work procedures, preparing work schedules and expediting workflow. Employee management and leadership