Job Description: To provide banking services accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in TZ (NBC), Botswana, Kenya. Please contact Reward for details. Job Responsibilities: Deliver customer service at first point of contact Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer Job Requirements: Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)