Job Description: As required, resolve problem report, or utilize debug/datafix processes by applying knowledge of the system, interfaces and dependencies. Identify sets of stakeholders to be involved. Ensure that the documentation / breakdown of the issue is complete and fit for purpose. Job Responsibilities: If required, revert to stakeholders if technical issues require business decisions to proceed and answer any queries from the development team. Using technical skills, plan, code and quality check ad hoc reports as needed from business and the department Liaise directly with developers, business analysts and development managers to arrive at solutions. Job Requirements: Experience in Health Care industry Oracle SQL – writing/running queries (added advantage) MS Office Suite Minimum of 3 years working experience in dealing with Claims processing systems and operational requirements. A relevant 3-year degree or equivalent 3 year qualification and / or Strong understanding of Discovery Health Claims domain