Job Description: To execute the compliance function for Collections and Recoveries through monitoring; exception reporting and developing networks; providing advice to minimise regulatory; reputational and compliance risk and endeavour to avert potential litigation /penalties and ultimately increase shareholder value for the Bank. Job Responsibilities: Contribute to achievement of Business Unit objectives and financial results by providing the appropriate information timeously to relevant operational areas and sharing knowledge and insight where required. Build trusting working relationships by regular communication, giving constant feedback and supporting others. Ensure delivery of quality service by setting quality assurance standards aligned to business strategy and in line with Best Practice, ensuring data integrity through spot checks and self-reviews and using the appropriate communication channels. Ensure to obtain stakeholders buy-in by understanding stakeholder expectations, providing regular feedback, recommending appropriate solutions and assisting in the implementation and monitoring of outcomes. Build and maintain relationships with internal and external stakeholders by identifying needs and operating within Service Level Agreements (SLAs) and deadlines. Job Requirements: Diploma 3-5 years industry related experience Banking procedures Administrative procedures and systems Relevant Bachelors Degree in Law, Credit, Banking and / or Finance. Business terms and definitions